Our Mission: Secure, Simple Patient Communications
Built by healthcare professionals, for healthcare professionals
Our Story
PatientLetterHub is a product of MASS Communications, a trusted print and mail provider with 20+ years of healthcare experience. We built PatientLetterHub to solve a real problem: healthcare practices wasting valuable staff time on manual mail merges, struggling with compliance, and facing delays in critical patient communications.
Our mission is simple:
Make HIPAA-compliant patient letters fast, reliable, and affordable for every practice.
Why We Built PatientLetterHub
Staff Time Wasted
Healthcare staff spending hours on manual mail merges instead of patient care
Compliance Risks
High risk of HIPAA violations from human error in manual processes
Patient Delays
Critical patient communications delayed due to manual processing
How PatientLetterHub Solves These Problems
Automation
Upload patient lists, select templates, and let our system handle the rest
Compliance
Built-in HIPAA safeguards and audit trails for complete compliance
Speed
From upload to mailed in days, not weeks
Affordability
Pay only for what you mail, no hidden fees or monthly costs
Trusted by Healthcare for Over 20 Years
MASS Communications Experience
With over two decades serving healthcare organizations, we understand the unique challenges of patient communications. Our expertise spans from single-provider clinics to multi-location health systems, ensuring every job meets the highest standards of accuracy and compliance.
Ready to Transform Your Patient Communications?
Join hundreds of healthcare practices already using PatientLetterHub