RecallReady: MQSA patient notifications, mailed on time
Results, recall, and breast density letters generated from your data, in lay-readable language, mailed fast with a record of every send.
Federal law gives your facility a clock: results to every patient within 30 days, within 7 days when a finding is suspicious, plus a breast density notification on every summary. RecallReady keeps you inside it. We generate each letter from your result data, select the correct result and density language automatically, and mail on a fast, predictable cycle.
Standard letters mailed within 2 business days of approved submission. Suspicious-finding letters same-day or next-day.
How it works
- 1
Send us your result data. Securely upload your results file. The correct result category and the required FDA density statement are selected automatically for each patient, never retyped.
- 2
Approve the proof. You see exactly what each letter says before anything mails. Lay-readable language built around the standardized MQSA categories.
- 3
We mail on the clock. Standard letters within 2 business days of approval. Suspicious-finding letters same-day or next-day, so the 7-day window never gets close.
- 4
You keep the record. Every notification is time-stamped: which letter, which patient, mailed when. If an FDA inspector or an attorney ever asks, the answer is a lookup.
Why facilities switch
The 7-day cases.
Weekly letter batches cannot hit a 7-calendar-day clock. A continuous mailing cycle can.
The density statement.
The FDA wording is required, not suggested, and it must match each patient's density category. Template-driven selection removes the manual step where errors live.
The paper trail.
Readability moves follow-up behavior (a published study found clearer recall letters raised 60-day patient return from about 90% to nearly 94%), and the send record protects the facility.
Patient information handled under a Business Associate Agreement.